Frequently Asked Questions
We love a good question. Here are the ones we hear most often.

Booking and Sessions
Pricing varies depending on the type of session. Portrait sessions for seniors and families begin with a booking fee of $790, which includes a $600 credit toward your portrait order. Extended multi-generational family sessions begin at $2,170 and include a $1,980 portrait credit.
Headshots start at $195.
For families expecting a newborn, we offer a Baby Portrait Plan that covers three sessions from newborn through the first year and a half at a special rate. The best way to get a clear picture of what everything costs is to start with a complimentary consultation, in-person or by phone. We walk you through every option so there are no surprises.
Headshots start at $195.
For families expecting a newborn, we offer a Baby Portrait Plan that covers three sessions from newborn through the first year and a half at a special rate. The best way to get a clear picture of what everything costs is to start with a complimentary consultation, in-person or by phone. We walk you through every option so there are no surprises.
Yes, and we think of printed portraits and digital files as inseparably linked. Every portrait you purchase includes a companion digital file suitable for printing up to 8x10", whether it's a framed wall piece, a page in a custom album, an image in a portrait box, or a desktop portrait. What we don't offer is a digital-only package.
Our focus is on professionally printed artwork designed to live in your home for generations, and the digital files are there to complement that, not replace it.
Our focus is on professionally printed artwork designed to live in your home for generations, and the digital files are there to complement that, not replace it.
We don't have a set amount we expect you to spend. Our approach is simple: come to your viewing appointment, fall in love with your portraits, and buy what you love most. Products range from individual prints and portrait boxes to custom albums and framed wall art, so there are meaningful options at a variety of price points.
What we're not is a digital-only studio. Our focus is on creating heirloom-quality printed artwork designed to live in your home for generations. If that sounds like the kind of experience you've been looking for, we'd love to hear from you.
What we're not is a digital-only studio. Our focus is on creating heirloom-quality printed artwork designed to live in your home for generations. If that sounds like the kind of experience you've been looking for, we'd love to hear from you.
The earlier the better, especially for seniors. Summer and fall dates go fast and we want you to have your pick of locations and times. That said, we hear from plenty of families who are already halfway through planning a mountain vacation before portraits cross their mind. We get it, and we do our best to make it work. Just reach out and we'll tell you exactly what's available.
Every session is unique, and we take the time to create exactly what we've planned for, with no watching the clock and no rushing through looks or locations. Most sessions run between one and a half and two hours, though senior sessions occasionally extend to three hours when the plan calls for it. We'll give you a clear sense of timing during your consultation so you can plan your day accordingly.
Yes, every single time. Jonathan and Bonnie are both present at every portrait session and every ordering appointment. Having two experienced photographers means more coverage, better angles, and an experience that's more relaxed and fun for everyone. It's one of the things our clients appreciate most.
Most people aren't, and that's completely normal. Part of what we do before your session ever begins is get to know you, so that by the time we start, it feels more like spending time with friends than being photographed. We guide every client through posing, tell you exactly where to look and what to do, and keep things relaxed and fun throughout. The people in our portraits who look the most natural are often the ones who were most nervous at the start.
Life happens, and we are genuinely flexible. If illness, bad weather, or an unexpected circumstance prevents your session, we will reschedule you to the next available date. If a refund becomes necessary, we will honor that as well. We don't make weather calls until close to session time, because mountain weather is famously changeable and a grey morning can turn into a golden afternoon. If weather cuts a session short after we've started, we will schedule another day to finish. We recognize that booking with us is a significant financial commitment made before we've created a single image, and our policy reflects that trust.
Planning Your Session
We work in a wide variety of locations throughout the North Carolina High Country and beyond. The Blue Ridge Mountains offer stunning outdoor settings, and we know the most beautiful spots in the area inside and out.
We also work in urban settings when that fits a senior's personality or a family's style. Location options are something we discuss during your consultation so every detail is planned before your session day.
We also work in urban settings when that fits a senior's personality or a family's style. Location options are something we discuss during your consultation so every detail is planned before your session day.
Wardrobe is one of the most important parts of a great portrait, and it's something we talk through in detail during your consultation. In general, we recommend avoiding busy patterns, coordinating rather than matching, and choosing colors that feel like you. We want your portraits to look timeless, not dated, and we'll give you specific guidance based on your locations and the look you're going for.
Absolutely, and we love when clients do. A lacrosse stick, a vintage guitar, a beloved truck, a grandmother's quilt: these details transform a portrait from a picture of how you look into a record of who you actually are. During your consultation, we'll talk through everything you'd like to bring so we can plan it all out in advance. We like to have a clear timeline in place before session day so everything runs smoothly and nothing gets left out.
Always. We love including pets and have plenty of experience making sure they look as good as everyone else in the portrait. Just let us know during your consultation and we'll plan around them.
After Your Session
Yes, every portrait we deliver is carefully retouched. We take care of temporary blemishes, uneven skin tone, stray hairs, and anything else that would distract from the portrait itself.
Our goal is to make you look like the best version of yourself, not filtered or over-processed, just genuinely you at your best. We want you to look at these portraits twenty years from now and think "that's exactly who we were."
Our goal is to make you look like the best version of yourself, not filtered or over-processed, just genuinely you at your best. We want you to look at these portraits twenty years from now and think "that's exactly who we were."
Your viewing appointment is typically scheduled one to two weeks after your session. You'll come to the studio where we project your proofs on a big screen so you can see them large, beautiful, and side by side. It makes choosing your favorites easy, and we'll guide you through every decision.
All decision makers should plan to be there, as this is your one opportunity to view your proofs in person. For long-distance clients, we're happy to set up a video conference viewing appointment so no one has to miss out.
All decision makers should plan to be there, as this is your one opportunity to view your proofs in person. For long-distance clients, we're happy to set up a video conference viewing appointment so no one has to miss out.
When your portrait order is ready, we'll reach out to arrange a time for pickup at the studio. Albums come in beautiful keepsake packaging, portrait boxes are ready to display the moment you open them, and every print is archival-quality and made to last.
If your order includes framed wall art, we also offer complimentary delivery and installation. We'll bring your portraits to your home and hang them ourselves so you can see exactly how everything looks in your space. Long-distance clients receive free shipping. Every piece we create is backed by our lifetime guarantee.
If your order includes framed wall art, we also offer complimentary delivery and installation. We'll bring your portraits to your home and hang them ourselves so you can see exactly how everything looks in your space. Long-distance clients receive free shipping. Every piece we create is backed by our lifetime guarantee.
Families and Children
Absolutely, and we love them. We have decades of experience coordinating large groups and know how to keep things moving, relaxed, and fun.
Our extended family session is specifically designed for larger gatherings and includes a higher portrait credit to reflect the scope of the experience. Reach out and we'll talk through everything.
Our extended family session is specifically designed for larger gatherings and includes a higher portrait credit to reflect the scope of the experience. Reach out and we'll talk through everything.
It's one of our specialties. We come fully prepared with puppets, silly jokes, songs, and enough goofy tricks to coax genuine smiles and laughter out of even the shyest toddler. Parents tell us all the time that watching us work is half the fun.
For newborns, we offer our Baby Portrait Plan, which covers three sessions from newborn through about eighteen months, typically newborn, sitting up, and those first steps. It's a beautiful way to document that first year and a half. A maternity session can be added as well.
For newborns, we offer our Baby Portrait Plan, which covers three sessions from newborn through about eighteen months, typically newborn, sitting up, and those first steps. It's a beautiful way to document that first year and a half. A maternity session can be added as well.
High School Seniors
Families choose us because we take the time to genuinely get to know each senior before we ever pick up a camera. Every session is planned around who your senior actually is: their personality, their style, and their story.
As a husband and wife team, we create an environment where every senior feels comfortable and completely themselves. We've also been named National Senior Portrait Photographer of the Year twice, most recently in 2026, an honor that means a great deal to us.
As a husband and wife team, we create an environment where every senior feels comfortable and completely themselves. We've also been named National Senior Portrait Photographer of the Year twice, most recently in 2026, an honor that means a great deal to us.
We photograph seniors year-round, so there's never a wrong time to reach out. That said, summer and early fall are our busiest season, and booking earlier is always better because it gives us more time to plan and work around your busy schedule.
If those months have come and gone, contact us anyway. Some of our most beautiful sessions happen in the golden light of late fall and the quiet of winter. We also love photographing seniors in the spring before graduation and even that summer after, before they head off on their next great adventure.
If those months have come and gone, contact us anyway. Some of our most beautiful sessions happen in the golden light of late fall and the quiet of winter. We also love photographing seniors in the spring before graduation and even that summer after, before they head off on their next great adventure.
Other Services
Yes. Studio headshots are $195 and include one retouched digital file. On-location headshots and group headshots are custom quoted. If you're looking for a polished, professional image that actually looks like you at your best, we'd love to help.
Yes, and it's work we genuinely love. We create professional imagery for a wide range of local businesses and professionals, including banks, insurance companies, orthodontists, and others who need polished, on-brand photography for their websites, marketing materials, and social media. If your business needs images that look as professional as the work you do, we'd love to talk.
We do. Architects, builders, and interior designers hire us to document their finished projects, both commercial and residential. If you've put years of work into a building or a space, it deserves photography that does it justice. Reach out to tell us about your project.
We are currently taking a break from full weddings, but we warmly welcome engagement portraits, bridal portraits, and micro weddings/elopements. We also love to create couples portraits in their wedding attire away from the actual wedding day.
Still have questions?
We love talking with people who are thinking about having portraits made. Fill out our contact form and tell us a little about what you have in mind. We'll get back to you promptly to schedule your complimentary consultation. Prefer to call? We would love to hear from you.
burton@NCphotographer.com · 166 Chapel Hills Rd., Boone, NC 28607 · (828) 773.7873
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