Proof Viewing/Ordering Appointment
Your portrait session is complete, what happens next? You'll come to our studio for a proof viewing and ordering appointment. We're experts at helping sort through images to find your favorites. We'll offer guidance and answer questions as you make your decisions. You are important to us and we want you to feel confident about your choices. Bring EVERYONE who will be part of the final decisions you make!
Here are the Answers to some Frequently Asked Questions:
Will I see all of the images from the portrait session?
If you did, we wouldn’t be doing our job as professional portrait artists. We thoughtfully curate all of the files we captured during your session into a set of proofs that will represent the better and best images from your session. We cull images that are out of focus, poorly exposed, eyes closed, etc. We adjust each image for color, exposure, contrast, highlights, shadows, optimal crop, etc. Depending on your session, you can expect to see 30-60 proofs. (Portraits on the Parkway Mini-Sessions will yield 6-12 proofs.)
When and where will I view my proofs?
We’ll schedule a session for you to come to our studio to see your proofs and place your order. Projecting your images onto a large screen will help you get an overview of your proofs and you’ll be able to compare images side-by-side, zooming in to see the details. We’ll guide you through the entire process and help you narrow down your favorites. A word of warning…the seating area in the proof viewing room has been referenced by some of our clients as the “crying couch” or “sobbing sofa”. But don’t worry! If seeing beautiful portraits of people you love makes you cry, we’ve got a box of tissues ready.
Do you have sales or discounts?
When you come to the studio to see your proofs, anything you invoice at that appointment will be discounted by 10%. It’s important to have all “decision makers” at your ordering appointment so that you can take advantage of this discount.
Before you come to your appointment:
1) Make a list of everyone you'll want to give prints to so that we'll be able to pick those out at your appointment.
2) Take a look around your house to identify places you'd like to hang portraits. Tape a piece of copy paper to the wall for size reference. Take the picture as straight on as possible of any area that you are considering.
3) Make a "wish list" for yourself so that while we go through your proofs, we'll be able to identify the perfect portraits for the printed products you want to purchase.
We ask for a 50% deposit to begin your order. The remaining balance is due when your order is complete.
Can I have digital files to share on social media?
We know you’re excited about your portraits and we want you to share your enthusiasm with your friends and family world-wide! We’ll provide an Album APP with web-sized files of any image(s) you purchase in print form. You’ll download the Album APP to your mobile device. You’ll be able to email, text, and post to social media your portraits straight from the APP. Album APP images are lightly watermarked, sized for web use, and are not intended for print.
How long do you keep my proofs on file?
We have portrait files archived as far back as the early 90’s from when the studio first opened. We take great effort to keep our files backed up and secure. The very best way to be sure to have the portraits you love kept “safe” is to have them professionally printed.
When will I receive my order?
Table Top Prints are ready within two weeks. Orders that include retouching will take anywhere from 4-8 weeks depending on our current workload. Rush orders are possible depending on our current workload and availability of materials such as framing.
Do you offer custom framing?
Yes! We have a wide variety of moldings and frames, prices and styles, including a line of frames built exclusively for our studio by a local craftsman. We offer frames from high-end, Italian moulding to more moderately priced options. Our framing prices are competitive.
Do you guarantee that I’ll love my printed portraits?
Absolutely! We’ll do everything we can to make your order perfect. If you aren’t totally satisfied, we will issue a refund. We respect the investment you are making and want you to cherish your portraits forever. "Almost" perfect isn't good enough for us!
How do I place my order?
After you’re familiar with your proofs, we’ll go over your options for printed products. We have samples of everything we offer in our studio so that you can touch, handle, and view them in person. We are not high-pressure sales people so you can relax. You’ll just purchase what you want - we don’t have packages or collections. Some of our most popular studio products include:
Canvas Wall Portraits – Printed on artist grade canvas with archival inks, either wrapped on stretcher bars, ready to hang or mounted on Masonite, ready to frame. Canvases are a classic presentation sure to stand the test of time. Completely and naturally retouched. Custom framing is available.
Prices begin at $600
Metal Wall Portraits – Printed by infusing dyes directly into specially coated aluminum sheets, metal portraits are extremely durable and archival. They are framed edge-to-edge, ready to hang or printed flat, ready to frame. They are vibrant and luminescent. Detail and resolution are superior. Completely and naturally retouched. Custom framing is available.
Prices begin at $700
Art Books – Available in various sizes with premium cover options, printed on art paper, thick lay-flat pages. Art books hold 10-35 portraits depending on size. All art book images are retouched.
Prices begin at $600
Portrait Boxes – Available in two sizes, a Portrait Box holds either 18 or 26 Fine Art Prints. The cover and inside panel are custom designed. All Fine Art Prints are retouched.
Prices begin at $825
Fine Art Prints – Printed on the finest fibre rag paper, these mounted fine art portraits are crafted to the highest standard. Fine Art Prints should be framed with mat and glass. Completely and naturally retouched. Custom framing is available.
Prices begin at $210 for wall sizes, $60 for smaller prints.
Table Top Prints – Printed on matte, fine art paper. Boosted clarity and vibrant color reproduction in sizes 5x7” and 8x10”.
Prices begin at $30. Retouching available by quote.
Custom Cards – Celebrating special occasions such as holidays, a new birth, graduation, etc., with custom designed cards can be so fun. Cards include envelopes and come in sets of 25.
Prices begin at $67